The KTX Insurance Broker Commitment to Your Privacy

KTX Financial Ltd, in performing its duties as your insurance broker is required to collect personal information from you. The collection of this information is important to:

KTX Financial Ltd is very concerned about the personal information its representatives gather and the methods used to solicit the information. Our employees will abide by the following principles:

Only proper and legitimate means will be employed to collect personal information.
KTX brokers will collect information that is pertinent to the product selection and completion of the insurance company application. The broker will solicit this information directly from the client by phone, email or regular mail.

Our use of personal information will be consistent with this policy, our contractual obligations with insurance providers and the law.
In the routine course of business we maintain a file for every product transaction. The personal information will not be used by the broker or KTX Financial for purposes other than the performance of their duties. The Broker and KTX Financial will not use the data for any other purpose without the consent of the individual.

KTX Financial will use the personal information only in accordance with this policy, discharging our broker contractual obligations, industry code of conduct and the law.

We will endeavour to ensure that personal information collected and used is accurate and timely.
All decisions involving personal information should be based on accurate and timely information. We will do our best to ensure accurate information is transmitted to the insurance companies. We rely on the applicants to fully disclose all material information and to inform us of any changes.

Individuals have the right to access their personal information maintained in a file and, if needed, they have the right to request any inaccurate information to be corrected.

Personal information will be made available only to authorized persons.
The information we collect is transmitted to the insurance company in a format and method directed by them. The information file created by KTX Financial will be accessible only to the companies employees who require access to the information in the performance of their duties and to those otherwise authorized by law.

Personal information will be protected by appropriate safeguards.
Each of KTX Financial’s employees must abide by our commitment to privacy in handling personal information of our clients and that of employees and agents with whom they work. In providing information to the insurance companies and individuals working on our behalf, we will require these organizations to have privacy policies in place and mechanism to enforce the terms of the policy.

Personal Information will only be retained as long as it is needed.
The length of time that we retain your personal information will vary depending on the company you have chosen to place the coverage with and the type of insurance product you have chosen. We will only keep your personal information as long as it is required to complete the application process or as required by law.

Questions with respect to this privacy policy or personal information should be directed in writing to:

KTX Financial Ltd.
20 Camden Street
Toronto, ON
M5V 1V1